1. You have a Mac

1. Problem linked to the settings of your computer

Check your computer's privacy settings to see if access to your microphone is allowed :

2. Problem linked to your browser

2.1 Google Chrome

Turn on the microphone on your browser Google Chrome :

You can also activate the microphone during the Video Consultation :

2.2 Safari

Turn on the microphone on your browser Safari :

2. U have a Windows

1. Problem linked to the settings of your computer

Check your computer's privacy settings to see if access to your microphone is allowed :

2. Problem linked to your browser

2.1 Google Chrome

Turn on the microphone on your browser Google Chrome :

You can also activate the microphone during the Video Consultation :

2.2 Firefox

Turn on the microphone on Firefox :

If you still have any questions, don't hesitate to contact us via the online chat.

The Doctoranytime team

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