1. You have a Mac

1. Problem linked to the settings of your computer

Check your computer's privacy settings to see if access to your camera is allowed

2. Problem linked to your browser

2.1 Google Chrome

Turn on the camera on your browser Google Chrome :

You can also activate the camera during the Video Consultation :

2.2 Safari

Turn on the camera on your browser Safari :

2. U have a Windows

1. Problem linked to the settings of your computer

Check your computer's privacy settings to see if access to your camera is allowed :

2. Problem linked to your browser

2.1 Google Chrome

Turn on the camera on your browser Google Chrome :

You can also activate the camera during the Video Consultation :

If you still have any questions, don't hesitate to contact us via the online chat.

The Doctoranytime team

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